Frequently asked questions

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What is the warranty on TOPRO rollators?

All TOPRO rollators are covered by a 7-year manufacturer’s warranty, in addition to statutory warranty rights under EU and national law. In case of a warranty claim, please contact the dealer from whom you purchased the product.

What quality certifications do TOPRO rollators hold?

TOPRO rollators are tested in cooperation with TÜV and meet a range of international quality standards, including:
DIN-EN ISO 9001 (Quality management)
DIN-EN ISO 14001 (Environmental management)
DIN-EN ISO 11199-2 (Rollator standard)
DIN-EN ISO 13485 (Medical devices — quality management)
DIN-EN ISO 10993-5 (Biocompatibility)
Several models are also certified and recommended by the AGR (Campaign for Healthier Backs) and BdR.

Where are TOPRO rollators made?

TOPRO rollators are designed and manufactured in Gjøvik, Norway. TOPRO Industri AS has decades of experience producing premium mobility aids that combine Scandinavian design with high quality and safety standards.

Where can I get spare parts for my TOPRO product?

Spare parts for TOPRO products are available through our dealers. Contact the dealer where you bought your product, or use “Find dealer” to locate a dealer near you. Your dealer can help you find the right part and can also assist with repairs and service. For dealers: information on spare parts is available in our exploded views on the “Documents” page.